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Awesome product - Absolutely Terrible Customer Service
My niece has been ordering this for me for years since discovering this product at the One of a Kind Show (it saves shipping fees ordering together). I placed an order myself to go in a gift basket for a July 6th get together. Placed the order on 28 June. Received notice from Undercarriage order on its way to arrive last Wednesday (which was a lie) UPS has not even received the product and after 4 emails to Undercarriage requesting if I’d get the item for this weekend, I have not heard anything. Not one email from them. So I’ve now requested a refund. Unfortunately, they too have gone from a small ma and pa company to a greedy corporation. Shame, I love supporting Canadian companies but this one doesn’t deserve my money. I wasn’t allowed to rate it a 0 so I had to put 1 in order to submit. Product and customer service go hand in hand.
Unfortunately not for me
I really wanted this to be my new favourite product. It gave me quite a rash under my arms which I had read can happen because of the baking soda. I’m not a huge fan of the scents. Was hoping I would find one that I enjoyed all day which was why I bought the Pit Pack